Simply Magic Chem-Dry was recommended to me by several people. They did a fantastic job of cleaning my carpet. The carpet looked very clean when they finished. The serviceman was quite honest about what he could do and the best way to go about it. He let me know the expected outcome of the cleaning before he began. I will definitely use them again. The serviceman was friendly and courteous. I called and asked him if he could come a little earlier for the appointment, and he arrived exactly when I asked him to. I recommend Simply Magic Chem-Dry because of their great customer service, and the excellent job they did cleaning my carpet.