Stupendous is one word to describe the service we received from Simply Magic Chem-Dry. We used them before and they were amazing which is why we called them back a second time. They were kind. They went out of their way to take care of things. They went over and above, doing more than they had to do. Additionally, they were neat and polite. We can't say enough good things about them. It struck me at the time that they weren't haughty, they just humbly tried to please us. Simply Magic Chem-Dry is a company we will use again and again.