Simply Magic Chem-Dry

Business Description:

We clean and restore carpet, area rugs, oriental rugs, upholstery, wood,ceramic-grout- and granite/marble tiled floors, walls and counters. We offer carpet repairs.

Categories

carpet & upholstery cleaning
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Champlin 's Review

Service

Total Experience

Will Recommend

Manchester, CT

Simply Magic Chem-Dry

No Noticeable difference

Unfortunately we didn't notice much of a difference post cleaning. Their was 2 staff members that came to the facility, unfortunately one of them wasn't doing much other than complaining the whole time and talking about how she needed to leave by 3:00 PM. She spent the majority of her time on her phone. Both employees were complaining about the equipment they were using as well. They only hit the main areas and it was a rush job haphazardly done. For the money that this service costs, it wasn't worth it to me. We saw better results with the Big Green Machine Professional Carpet Cleaner that we purchased but decided to utilize Chem Dry figuring it would take a lot less time. We were mistaken. We'll be doing this ourselves as one service costs more than buying the machine outright. Disappointing. The carpets are pretty much still just as dirty as they were prior to the "cleaning"

comments

I spoke with the customer and apologized about the experience. I offered to revisit the carpet cleaning but they declined for now. The cleaning employees were warned about their behavior on the jobsite. The customer thanked me for calling and for the apology.

Simply Magic Chem-Dry commented on 09/27/2019