I have never had anything but a five-star experience with Simply Magic Chem-Dry. We have them do the floors twice a year at the end of the season. They even do the brick flooring, and it looks beautiful. Anyone who's ever been to my house has seen the wonderful job that they do. I'd tell anyone to use them. They're as honest as they are friendly, and they do a wonderful job. I've been using them at least twenty years. I've never used anyone but Simply Magic Chem-Dry since I've lived here, and I would even let them in my home if I weren't here. I've actually left them here a couple of times when I had to run out. I trust Simply Magic Chem-Dry.