We have used Simply Magic Chem-Dry for several years now. When we purchased our home the carpeting looked new but there were some stains by the hearth. I don't recall the name of the first company we tried but they couldn't get the stains out. We called Simply Magic Chem-Dry and they got the stains out! We have been using them ever since! Their workers are prompt, courteous and respectful of our home. I have referred many of my friends and family to them and I will continue using them! Simply Magic Chem-Dry is a great company!