Once again the professionalism of the Southwest A/C & Heating staff came through for us during the 4th of July week-end. Old unit went out - and due to holiday week-end window units were loaned to us and new unit installed as soon as it arrived. Evan and Earnest were our tech's and they did a superb job of installing the new American Standard outside unit and getting us cooled down with a caring attitude, which makes this company the one we'll use from now and recommend very highly. Thanks again! Charmaine Boone