Business Description:
Southwest Air Conditioning and Heating has been servicing the Big Country for over 42 years. Our HVAC techs are fully licensed and insured. Call us today!
Categories
heating & air conditioning
Southwest Air Conditioning and Heating
8225 Buffalo Gap Rd, Abilene, TX 79606, USA
(325) 698-9200

Service

Will Recommend

Quality

Stephen B.

Tuscola , TX

Southwest Air Conditioning and Heating

Not cheap for a service call

The technician that came out was very good. He was courteous and professional. He did everything he was required to do. The issue I have is...I think $228 service fee to include replacing a filter is a bit expensive. I originally was going to decline service because of the high fee. As long as I’ve been dealing with South West Air Conditioning I never seen a few that high on a routine service call. I question the technician about this and he acknowledged that other customers had the same concern and it was something new they were doing. I’m a business person and I don’t have an issue with a business trying to make money but this is borderline price gouging. You may want to revisit your prices...I don’t see many customers going for this and may cause you to lose customers. The service was good but a bit pricey for an inspection of the system.