Business Description:
Southwest Air Conditioning and Heating has been servicing the Big Country for over 42 years. Our HVAC techs are fully licensed and insured. Call us today!
5 340 reviews
Categories
heating & air conditioning
Southwest Air Conditioning and Heating
8225 Buffalo Gap Rd, Abilene, TX 79606, USA
(325) 698-9200
http://www.southwestac.com/

Service

Will Recommend

Quality

Abe E.

Abilene, TX
Southwest Air Conditioning and Heating

I Was Blindsided By The Charges

I have used Southwest Air Conditioning and Heating before, and they gave me a quote before they started to do the work. This time was different. They installed a thermostat at an office property that I own, and they just did the work, and sent the bill. I did not get an estimate of what the charges would be, and I feel that they overcharged me.

I believe that everything is working now, but they just did the work and sent the bill. The bill was about $389 when it took them five minutes to install the thermostat, and I had no prior knowledge that it would cost this much. I feel that they overcharged me, and because of this, I would not use them again.

comments

Reviewed charges on this job and found the repair was $229.00 plus Diagnostic .The part also carries a 5 year part warranty.

 Southwest Air Conditioning and Heating commented on 03/07/2018
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