Pretty Great Outfit!
Southwest Air Conditioning and Heating is a pretty great outfit. All the staff is very personable and courteous. They come up and introduce themselves, and it's 'yes, sir,' 'no, sir,' from all of them. Russel, the guy who runs the company, has hired a good crew.... Read More
Professional
They have been out 2x. 1st man very professional & professional. 2nd visit it was 2 young men. Very courteous & professional. Both times they had to fix something & they were very quick about it. We have been dealing with them?since the early 2000 & have always... Read More
Highly recommend Southwest
We have lived in our home from the 60's for three years and although the thermostat was updated, the entire system had not. Our electric bill was higher than we wanted to afford on a limited income. Southwest installed our entire system in 2 days, was timely,... Read More
Professionals
As stressed as I was when I called, technician Orlando was calm cool and collected, even in my very hot attic. He diagnose the problem, got it to cool sufficiently while the part needed was located, and return days later installing it. A panicked weekend call was... Read More
TOP QUALITY SERVICE
Once again the professionalism of the Southwest A/C & Heating staff came through for us during the 4th of July week-end. Old unit went out - and due to holiday week-end window units were loaned to us and new unit installed as soon as it arrived. Evan and Earnest... Read More
Great Work
They explained everything in detail, what was needed, and how it would happen and how long it would take. Followed it perfectly. Read More
Very courteous! And, professional!
Southwest Air Conditioning and Heating came out and took care of an air conditioning problem for me. The tech was extremely courteous, even when I was speaking to him on the phone. He showed up on time and I did not have to wait on him. He was very professional, and... Read More
Professional, friendly, and knowledgeable
This wasn't my first time using Southwest Air Conditioning and Heating. I recently had a mechanical problem in my air conditioner unit. They replaced it with a new part. It is working good now. I continue to use their service because they installed a new unit from... Read More
Great unit at a good price
The people at Southwest AC are the most professional people I have dealt with in the AC business. They show up when they say they will. Install and clean up like know one was ever there. Great job and I am near Lohn Texas Read More
Quick competent service
Efficient service as always. Knowable technicians. Read More
Mario was incredible! Southwest Heating and Air Conditioningwas prompt! Highly recommend using their services in the Abilene area.
Mario was our Southwest contractor; we give him a 10/10 rating! After calling to be placed on their schedule after hours, Mario called less than 20 minutes afterwards to say he was on the way to our residency. Mario replaced the compressor in our A/C unit, explained... Read More
Southwest Air Conditioning: 5 Star Outfit
From Evan's detailed project bid, to expert installation by the amicable Ernie and Mitchell, to friendly follow up service by Ryan and company boss Russell, this is indeed a Class Act Company. Five Stars for sure! Read More
Excellent, professional service
Excellent service. Ask for Mario. Russell and Ryder are experts and can troubleshoot by phone. Professional and knowledgeable. Once they do work for you, they support it as though the work was done at their homes. We appreciate faithful, reliable service. ... Read More
see note below. what is it with the "required stuff" statement?
The service rep. was very thorough and friendly. He did his job without me having to WATCH him and do my work outside while the day was still coolish. I am disappointed that SW does not furnish the filer indoors free with the yearly inspections. A neighbor said... Read More
Good work as usual
Did the work carefully and well Read More
good company
Mario is the absolute best in service Texts us when he is coming, and arrives promptly. Would almost adopt the man if he wasn't already spoken for. Everyone else on the team is great. Thanks for your concern and service. Read More
Fast & efficient quality service
Came when they said. Made sure I was aware of weekend charge & when finding out I hadn't recieved service for the summer, he did that for me as well Read More
Very satisfied with them!
Southwest Air Conditioning and Heating went out to my father's house to work on his air conditioning for him. He was very pleased with their services, and from what I hear, he is staying quite comfortably cool! Five Stars! Read More
Excellent job
Service tech did excellent job in a friendly, speedy, and professional manner. Read More
5 stars excellent
Excellent service Read More
