Pretty Great Outfit!
Southwest Air Conditioning and Heating is a pretty great outfit. All the staff is very personable and courteous. They come up and introduce themselves, and it's 'yes, sir,' 'no, sir,' from all of them. Russel, the guy who runs the company, has hired a good crew.... Read More
Professional
They have been out 2x. 1st man very professional & professional. 2nd visit it was 2 young men. Very courteous & professional. Both times they had to fix something & they were very quick about it. We have been dealing with them?since the early 2000 & have always... Read More
Highly recommend Southwest
We have lived in our home from the 60's for three years and although the thermostat was updated, the entire system had not. Our electric bill was higher than we wanted to afford on a limited income. Southwest installed our entire system in 2 days, was timely,... Read More
Professionals
As stressed as I was when I called, technician Orlando was calm cool and collected, even in my very hot attic. He diagnose the problem, got it to cool sufficiently while the part needed was located, and return days later installing it. A panicked weekend call was... Read More
TOP QUALITY SERVICE
Once again the professionalism of the Southwest A/C & Heating staff came through for us during the 4th of July week-end. Old unit went out - and due to holiday week-end window units were loaned to us and new unit installed as soon as it arrived. Evan and Earnest... Read More
service technician was good.
The problem with the maintenance program is that it is left up to the customer to know when it expires and when preventive maintenance is due. If you offer a maintenance program, the provider should inform the customer of these things before it is time to renew or... Read More
Excellent Customer Service
According to my mother, where the unit went, the young man that fixed the inside unit and installed the outside unit was really nice. He can even take a joke! Read More
Work was top notch. A little pricey on travel.
Would definately tell others! Read More
Mario was super nice. 2 questions--see below.
Mario was super nice. He had to put up with the heat in the attic and a rattlesnake under the house. I will get the snake taken care of. I got 2 copies of the invoice, but didn't get a copy of what he did like I usually do. Please send that work done copy. ... Read More
Excellent and Dependable
As usual, Southwest Air Conditioning and Heating has proven to be the most respected, professional for our residential air conditioning and heating needs. They have proven themselves over and over and we gladly recommend them. Read More
Prompt Service And Knowledgeable Staff
I have used Southwest Air Conditioning and Heating quite a few times in the past. They came out to fix my air conditioning unit this time. Their technicians were very professional and knowledgeable, and they did a good job. They also have really good customer... Read More
Great Group Of Guys
I have been using Southwest Air Conditioning and Heating for years and their service is consistently great. Most recently, the employees came out to replace a fan motor. I have known these group of guys for awhile and I would recommend their service to other people.... Read More
Great service
Tech showed up, was very friendly, knowledgeable, and thorough Read More
Prompt, professional service.
We have used Southwest for new units and for service for the past 20 years. The technicians are professional, the quality of the product exceptional and the prices fair. Read More
Exceptional Service
Southwest Air Conditioning and Heating did a great job for us. Technician (Mario) arrived with 1 ½ hours of us placing a service call. He was very friendly and professional. Did diagnostics quickly and discovered problem. Replace part but looked further for... Read More
I was not impressed.
Someone was suppose to get back with me with a price the same day they came and looked at my unit. I waited until 6 o'clock and not a phone call or anything to let me know. This was on 3-27-18, I got a phone call on 3-28-18 @ 3:51 telling me they could come out... Read More
SW always delivers good work
My heating and cooling unit was installed by SW, and they always service it. I am continually happy with their service and personnel. Read More
Great Service
OK, Great Service Read More
great work
thanks for coming out on a Sunday and helping us out Read More
Winter Check
They are always prompt when an appointment has been scheduled. The servicemen ran the operation of the unit and made needed adjustments. Also changed the filter. Placed an order for additional filters. Read More
