Pretty Great Outfit!
Southwest Air Conditioning and Heating is a pretty great outfit. All the staff is very personable and courteous. They come up and introduce themselves, and it's 'yes, sir,' 'no, sir,' from all of them. Russel, the guy who runs the company, has hired a good crew.... Read More
Professional
They have been out 2x. 1st man very professional & professional. 2nd visit it was 2 young men. Very courteous & professional. Both times they had to fix something & they were very quick about it. We have been dealing with them?since the early 2000 & have always... Read More
Highly recommend Southwest
We have lived in our home from the 60's for three years and although the thermostat was updated, the entire system had not. Our electric bill was higher than we wanted to afford on a limited income. Southwest installed our entire system in 2 days, was timely,... Read More
Professionals
As stressed as I was when I called, technician Orlando was calm cool and collected, even in my very hot attic. He diagnose the problem, got it to cool sufficiently while the part needed was located, and return days later installing it. A panicked weekend call was... Read More
TOP QUALITY SERVICE
Once again the professionalism of the Southwest A/C & Heating staff came through for us during the 4th of July week-end. Old unit went out - and due to holiday week-end window units were loaned to us and new unit installed as soon as it arrived. Evan and Earnest... Read More
Good Customer Service
Good Customer Service and our a/c problem was resolved in one visit. Read More
well pleased
The service has been really good. We are pleased. We have their service policy, so we will see how the year ago. I don't foresee any difficulties. Read More
Excellent Work
Arrived on time and went about servicing my a/c unit. He explained what he did and the results of the service call. Read More
Great service and technical competence
Service man, Mario Falcon, did an excellent job on our home AC repair. Very technically exceptionally well qualified, excellent manners, and professionalism. He was intent on doing a good, thorough repair. Read More
Technician was informative and what needed to be done.
Appreciated the one time service fee even though the technician had to order the part and install it the next day. Read More
Great job! Technician was terrific! Very satisfied!
Great job! Technician was terrific! Very satisfied! Read More
Not bad service, just over priced
The service from southwest was actually pretty great. Came out in the time frame that they said they would. Very nice, and knowledgeable about what needed to be done. The only negative thing I could say about them is that the prices are two high. We needed to... Read More
Great professionals and friendly service!
I always recommend Southeest to anyone looking for heat and cooling services. Read More
Excellent workmanship
Mario did an excellent job. He took the time to explain what was serviced. We look forward to him coming back to perform the "fall" service check. Read More
Excellent Service
Southwest Air has been Great to work with from the purchasing to the installation they have been wonderful. There Guys are very professional and treat your home as if it were there own... very kind and friendly ... We have used them for years and once again haven't... Read More
As always, your guys were right on time and professional. We appreciate your customer service.
As always, your guys were right on time and very professional. We appreciate your customer service. Read More
Great Company
Southwest came out with all the materials needed to install our new AC. The installers were professional and knowledgeable. Completing the Air Conditioner in the time that was stated in the proposal. I think I receive good valued for the money spent. Read More
A/C kept tripping and blowing heat
We were very pleased with our tech. He was fast, friendly, helpful and knowledgeable. Diagnosed and fixed our issues promptly. We would definitely call this company back to fix our HVAC if the need arised. Thank you! Read More
As always the Technician was polite and helpful.
I thought the $80 diagnostics fee was high. It took 2 minutes for him to see the problem. He also checked in side the unit and said coil needed to be cleaned. So for cleaning coils and unstopping condensation line 30 minute job was charged an additional $68.95.... Read More
fantastic service
they came out quickly and fixed my A/C when it was 100 degrees. They were very nice and prompt Read More
