Pretty Great Outfit!
Southwest Air Conditioning and Heating is a pretty great outfit. All the staff is very personable and courteous. They come up and introduce themselves, and it's 'yes, sir,' 'no, sir,' from all of them. Russel, the guy who runs the company, has hired a good crew.... Read More
Professional
They have been out 2x. 1st man very professional & professional. 2nd visit it was 2 young men. Very courteous & professional. Both times they had to fix something & they were very quick about it. We have been dealing with them?since the early 2000 & have always... Read More
Highly recommend Southwest
We have lived in our home from the 60's for three years and although the thermostat was updated, the entire system had not. Our electric bill was higher than we wanted to afford on a limited income. Southwest installed our entire system in 2 days, was timely,... Read More
Professionals
As stressed as I was when I called, technician Orlando was calm cool and collected, even in my very hot attic. He diagnose the problem, got it to cool sufficiently while the part needed was located, and return days later installing it. A panicked weekend call was... Read More
TOP QUALITY SERVICE
Once again the professionalism of the Southwest A/C & Heating staff came through for us during the 4th of July week-end. Old unit went out - and due to holiday week-end window units were loaned to us and new unit installed as soon as it arrived. Evan and Earnest... Read More
Prompt and professional
Great service Read More
Absolutely Fantastic!
Previously, I posted a review because my AC unit needed repairs. However, the repairs were going to be costly (almost $4,000) and a new system was a little bit more than that. As a result, I decided to go with a new system. Arthur, Noah and Devin came out yesterday... Read More
Satisfied as always.
Satisfied as always. Read More
Great to deal with!
I had Southwest install a brand new AC unit and heat pump along with brand new duct work. From start to finish the service was great and took only a few days to complete. Will definitely be recommending Southwest! Read More
Exceptional Customer Service!!
I have a home warranty, and until yesterday, I hadn't used it. Yesterday afternoon, my AC went out. I promptly called my home warranty and submitted a service request. I was automatically assigned a random AC company here. I read their reviews, and was dismayed... Read More
Excellent service in a timely manner
Out of town service was provided on the same day in a professional and timely manner. I appreciate their attention to a customer's need. Read More
Tommys service was great- you need to estimate a lot better. I would have considered other repair shops if you had been honest.
I was told we would be charged $79 plus freon and the bill was $442. Also the bill reads $442 and we were told to make the check for $471 so you owe a refund of app. $29. You require payment before the bill shows up on e-mail so I'm asking for an immediate refund... Read More
Happy Customer
Resolved our issue promptly, very happy with service provided. Read More
Fast and efficient
Very knowledgeable and extremely professional. We could not have had a better experience. Read More
Excellent service
SW Heating and Air is an awesome company. Their service has been amazing. They even helped us with replacing an old system to a new one. The installers were courteous and friendly. They let us know what needed to be done and explained it all. Maintenance is also... Read More
Fantastic Communication, Respectable Bussiness, Good Work
Had them install entirely new indoor and outdoor A/C units to my home. While weather delayed completion of the project, leadership at the company was always prompt to inform me of everything happening with the project. The work was done well and passed inspection on... Read More
Excellent service and very professional. Quick to send a service technician.
Very quick to send a service technician out. Mario Falcon was very professional and knew his job. Mario explained what was needed and quoted a reasonable price. He was very dedicated in providing excellent service. I was well please with Southwest A/C . I will use... Read More
Yearly filter change and semi yearly system check
Prompt service, called them at 10am and the tech was at the door at 1pm. Read More
5 STARS! Exceeded my expectations!
Came to my home within the hour. Price was less than I expected, told they have 24 hour service at the same as their normal daily rate. Very impressed! Read More
Ok Service
Southwest Air Conditioning and Heating are not the HVAC professionals I normally go to but they were the only company who could come out on a Friday night. I was watching my brothers home and the air conditioning unit stopped working. Southwest came out and told me... Read More
