When I walked in I was greeted and everyone was very welcoming. Joe was great and explained the process very thoroughly. Joe was great and got me into a wonderful shaft that fits my swing and club great. Excited to use is ASAP. I also appreciate that there was no sales push at the end of the session. I brought my own club in but there was a new driver head that I really enjoyed hitting. Joe did not try to push me into the additional $450 purchase even though he probably could have with about 1 sentence lol. Great experience and will definitely be back and I have already referred my dad.