This was the second or third time using EcoClean: The Sewer and Drain Specialists. In fact, they're coming back in two weeks. The basement has been flooding. And they had to wait till Spring so they could dig outside of the building because everything's frozen. I continue to use them because they have great service. I would tell someone who is interested in them I think they do a great job. They're professional. They're also good at explaining; providing a lot of detail on their estimates and invoices. Scheduling appointments are easy. It's great. And they're courteous as well as knowledgeable. I would say their rates are good. I don't have a direct comparison. But with my experience they are. I would recommend EcoClean: The Sewer and Drain Specialists to my family and friends.