Clayton, Tech # 20 and his new worker came out within 30 minutes of me calling. Very professional and while training a new employee he was very knowledgeable and patient. He unclogged our line and I feel grateful for them coming out on a moment's notice when I had called 3 other places and they said not until Monday. I needed them NOW! No toilets because water backing up into my shower an bathtub. I have used this company before and will use again.