This was my first time to use Preferred Plumbing & Drain. I had a toilet that was running and running and wouldn't shut off. I called them to come out and fix it, and they were very timely. They showed up right when scheduled. The service men were very clean, friendly, and professional. The toilet works fine now, except it is making an abrupt sound when it cuts off. That might just be the way the new part sounds, so I will call them to check it out.

In summary, I thought their quoted fee was a little on the pricey side, so I discussed it with them, and they reduced the price to an amount I felt was more reasonable. That was nice of them. All in all, Preferred Plumbing & Drain is a good company, and they do good work.