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plumbers & sewer repair
Preferred Plumbing & Drain
503 Bangs Ave Suite H, Modesto, CA 95356, USA
(800) 414-8076

Service

Total Experience

Will Recommend

Dacihel L.

Stockton, CA

Preferred Plumbing & Drain

Eventful But Gratifying!

We had just moved and I hired Preferred Plumbing & Drain to change out some pipe in our new house. The old pipe was cast iron so there was some cutting that needed to be done. The pipe installation turned out great and the service guys did a great job. They showed up on time, were very friendly and really worked hard. They were supposed to come back to replace the flange on the toilet but never did, which is fine I took care of that myself and it didn't cost me anything. While the pipe guys were here one of them was left alone while cutting a pipe got his shirt entangled in the machine which wrapped entirely up to his neck. Luckily I heard him screaming and was able to get to him and shut the machine off before he was injured. I understood that he had only been on the job a couple of weeks and that their policy was that two people use the cutting machine and were not to be left alone. I am happy to say that he didn't get injured. Overall, the work they did is great and customer service is great to deal with as well. For the two incidents that did take place, I gave them three stars across the board. Please keep in mind that the work they did was very good I just think that there were some safety issues and follow-up that needed to be addressed. I certainly do not want anyone to lose their job but most importantly I do not want someone to lose their life!