Overall, I had a very nice experience working with Preferred Plumbing & Drain. This was my first time using the company and the technician who came out just needed to add a couple of inches for the copper piping for my sink (a piece of the pipe was broken). I think that I would recommend the company to other people. If I had another plumbing issue, I wouldn't mind calling them over again for another service. I have no complaints about the actual work that was done.