We had our sectional cleaned in December and I was concerned when I saw how much it cost this time. When I phoned your office, I was told that the area cleaned was larger than the previous time. This makes no sense as both times I asked for my entire sectional to be cleaned. There were other explanations for the higher price including scotch guarding and better sale the first time which make sense. Overall, I was very disappointed with the experience. I think an upfront quote would be helpful to eliminate any surprises. Don’t think I will have you clean my furniture again.