The techs showed up at the appointed time after a notification call that they were on their way, which was much appreciated. The techs came to the door, introduced themselves and explained what would be done to medicate whatever situation they discovered in their inspection. They made it clear that each step or operation would be approved by me before it was implemented. Start to finish, the repairs took about an hour and a half. They're working was not a distraction to the family, and when the job was complete, the tech came to the door, explained, again, the charges, ran my card, had a receipt emailed to me, cleaned up the work area and was gone. I say---Well Done! We appreciate a job well done and in a reasonable amount of time. As easy as it would be to "pad" a bill for work such as this, since FEW of us are proficient in this area, it's refreshing to have a good job done at a fair price with no "padding" of the billing. Thanks!