Business Description:
If There Is Any Delay…It's You We Pay
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Categories
plumbers & sewer repair
Clockwork
Benjamin Franklin Plumbing
145 Regal St # 5, Billings, MT 59101, USA
(406) 534-1970

Service

Total Experience

Will Recommend

matt H.

Billings, MT

Benjamin Franklin Plumbing

Needs improvement

The plumber called at the very end of the day just ask if they could reschedule. Seems you should do that before the appointment. Then, they called again and asked to reschedule. I said, sure for a discount. They agreed. The work was half $@!#%. He sawed wholes in the drywall and the plumbing stuck out further than the studs. Can't tile that without shimming it. I called the guy and let him know of the issues. His response was that was typical to damage drywall and the general usually just takes care of it. Well, it was a newly finished wall. I got the bill in the mail that basically said "for the work performed". No discount or description of what was done. I wouldn't say i don't recommend them, i just will see if anyone else is available next time first.

comments

Mr. Hunter, I apologize for your experience. We appreciate your feedback. We will contact you to resolve the issues. Our goal is your 100% satisfaction with our work.
Thank you
Mark Riley
Owner Benjamin Franklin Plumbing

Benjamin Franklin Plumbing commented on 01/23/2018