We've had Benjamin Franklin out to our home to do a multitude of things (HWH, Main Valve Replacement, Toilet Install, Kitchen Sink/Faucet Install). No matter what the difficulty or challenge, they always showed up on time, did the work effectively and charged a fair price. Pat has done most of the work on our home, and he was competent, courteous and nice. Would recommend for anyone in the Billings area!