I own a rental condo in Tempe that had problems with the AC. I called Bumble Bee and they sent someone out the next morning. He put some freon in and hoped this would resolve the problem, but when it continued, they offered me a good price for a good replacement AC system and installed it within a few days. They even made sure to replace it with a new one that allowed the warranty to be transferred to the next owner which is an important selling point. Very friendly company that really cares about the customer and doesn't try to sell you something you don't need! I highly recommend this company!