I had my AC stop working during a 100+ degree summer night. I called Bumble Bee as they had come out the previous summer to look at our AC and even at 10:30 at night, someone answered the phone. That was awesome. They were out the next morning and the tech ( Krys ) found the problem at the furnace in about 2 minutes. Fixed it and was done in under 15 minutes. Fast. Reliable. Affordable. I won't use anyone else. Neither should you.