I had to have my carpets cleaned on a specific Saturday due to a move-out situation. I had neglected to schedule for the carpets and started my search. After going through several, I found RD to have very good reviews. I called them and they were able to accomadate my late request. They even sent out a reminder email a couple of days before. Unfortunatly I did not pay attention to the date. I got a call the day before I thought it was scheduled for telling me the tech was on his way! I told them "no!", that it was supposed to be the next day as I was physically moving that day. They were able to get me scheduled for the next day and all was well. The two technicians were professional and prompt. The service was great and I will have no problem using them in the future.