After whip vac come up after original cleaner guy left, a second quality control guy came to clean the spots and all I heard was lecturing on how this happens w/ dogs ( blah, blah, blah) tried to talk me into paying to have my pad cleaned ( $100.00 an area) Yeah... NO THANKS!! how my dogs or humans shouldn't walk on the carpet until chemicals are dry... I heard this five different times... I finally had to raise my voice... "OKAY-GOT IT"