I am very happy with their service! We are on the care plan that they offer, so their technicians come every six months to provide service and maintenance for my air conditioning unit. What I really like about them is that they make recommendations for me, which is really helpful because we were always dealing with emergency situations in the past and trying to take care of them as they happened. Now, if something is incorrect, I know they will respond in a timely manner and address any issues we may be experiencing. I definitely recommend them!