From our initial sales consult with Bob to our annual inspection of our new furnace with Jason, Specialty Heating and Cooling has done themselves proud. Their communication both in person and email has been consistently prompt, thorough, and extremely helpful. In a time when customer service has slowly deteriorated, the character of this company stands alone as being ABSOLUTELY EXCEPTIONAL! Oh, and we love our high efficiency furnace! What a remarkable difference in our comfort, ease of use, and heating bill.