We have used Specialty Heating & Cooling Inc. off and on for about ten years, ever since they put a new furnace in for us. They have always provided good service to us. They do what they are supposed to do. Their employees are friendly and polite, and they show up on time. They clean up behind themselves, so we like all those things. But we also like how well they work with us, and how very fair they are. Once, when we were having an issue with our furnace, they extended the warranty from five years to ten years. And another time when we had a major issue with our air conditioning unit, they reduced the charge to repair it, and put it under a five-year warranty, also. They really took good care of us!