When we bought our home in 2010, I thoroughly vetted the local companies that sold and serviced heat pumps in the greater Portland/Vancouver area. I found Specialty Heating & Cooling Inc., 7500 SW Tech Center Dr #130,Tigard, OR 97223. The heat pump we had was original one from 1987. It still worked, but my wife really deserved an updated unit to help her with her severe environmental allergies.

After contacting several potential choices, I picked the most professional and best-rated company to replace the old heat pump. It was an expensive purchase, but we got what we paid for from Specialty Heating and Cooling. Bill Matheis brought his laptop and took us through the entire hi-tech process of choosing the best system for Pam's allergies within our budget. In addition, his office staff provided all the tax-related energy saving credits that were available at the time and provided all the necessary forms and proofs we needed.

Specialty Heating and Cooling has programs in place to secure the health of their products into the future. We were the beneficiary of one incident that caused a component to fail. The part was free (warranty), and they charged reasonable labor to replace the component. We also have an Energy Savings Account that allows up to maintain our heat pump with a free filter and bi-annual maintenance visits by their top notch technicians. We choose to pay monthly to avoid the impact of expenses on our annual cash flow.

Since we had the system installed in November of 2010, we have our energy consumption dialed into a mark that is affordable for us. We spend only 4.3% of our modest annual energy budget, we are comfortable year round, and Pam is minimally affected by environmental allergies.

Go ahead, do yourself a favor. Hand over your heating and cooling needs to Specialty Heating and Cooling, inc. http://www.specialtyheating.com/