Knowledgeable, helpful and attentive.
I recently had a putter fitting with them and am just starting to use it so I can't comment on if it has improved my game but it sure looks good. They did not lead me to the most expensive putter but based the recommendations based on stats, feel and a elimination process that made sense..
Today I stopped by because I needed to replace grips on a couple of clubs. Much different experience from the large golf shop where I have gotten grips in the past. Even though it is a minor job, Jason and crew actually asked questions about my normal shot shape and preferences and helped find the best fit.