It was a pleasant, professional experience that was extremely helpful!
Really, what I had with Mike Williams Plumbing, Heating, & Air Conditioning in for was a consulting home visit. The Mike Williams tech came out to check out my boiler. He was able to figure out what was wrong with my boiler and what the problem was. He took time to explain how I could fix it.
I paid the home visit fee, and with all the thorough information I was provided with, I was able to fix it myself! To me, the consultation was well-worth the money I spent. He really took the time to explain what was wrong with it, described the different parts to me and how I could better maintain and care for my boiler. He really went above and beyond for me. I am glad with how my first experience with them went, and will definitely call on them for any future issues!