We were told we were approved for an apartment and it was “100% yours.” Then 15 days prior to move in, they were not sending our lease or responding and I found out (through another realtor) that they decided to rent it to someone else (the owners family). The lead agent, Angela, didn’t even have the courage or respect to tell me directly. If you see this company on a property, even if the property is nice, just move on. I promise you it’s not worth the stress and hassle.