Business Description:
Residential Plumbing heating, cooling and drain cleaning
Categories
plumbing, heating, and cooling
Minnesota Plumbing & Heating
1420 3rd Ave W, Shakopee, MN 55379, USA
(651) 300-7049

Service

Total Experience

Will Recommend

DOUG D.

Shakopee, MN

Minnesota Plumbing & Heating

Overcharged for Service - stay away from this company

They charged me $700 for a job that took just over 2 hours, and required minimal parts. I was was leaving town the next day and needed the leaking pipe fixed, so I had to go with them. I also would have been charged a $60 service call fee if I didn't have them fix it. They do not consider time and material for what they charge, but they have fixed costs that are extremely inflated. Time and material for this project from other companies would have been about half this price. I did speak with other plumbing companies after, and showed them pictures of my situation and they confirmed I had been extremely over charged for this repair.

comments

Dear Doug
I'm sorry to hear that you didn't see the value in our pricing. I cannot speak for other companies and how they charge, but we as a company have a reputation of quality service, workmanship, above average warranties and 86% retention of customers which is 20% more that the average.We don't do any work that is not authorized by the property owner. If we at any stage did not communicate what it would cost upfront, we will credit the full amount.

Minnesota Plumbing & Heating commented on 03/21/2017