This is a difficult one to rate. I have used Minn Plumbing for years. The tech was fine. He personable, efficient, seemed to do the work as requested. He was clean and picked up when finished. My problem is that I feel I was taken in the price. I had faucets installed and a price of 5 times the cost of the faucets blew me away. I was in a time bind but I should have refused the work. In what I have checked out I could have had the work done easily for 1 to 2 time the cost of the faucets. I used you folks for many years, but this bothers me so much still, I doubt I will use you again