Avoid this company at all costs - or it will cost you! To start, they showed up late which pushed us outside our reserved elevator time and that cost us our deposit. They only sent 2 guys when they said it was company policy and they would send 3 with an elevator move. This made them very inefficient. They showed up with no moving supplies - dollies, furniture movers, etc. Luckily we had some of our own. They took 4 hours instead of what should have taken 2 because of only having 2 guys and we were charged for this. When I talked with management they only initially offered a $25 discount - they eventually offered an hour off the charges, but this was far from what they cost us. When I said I would be writing a poor review regarding their customer service they didn't seem to care and didn't budge on any more compensation.