I have never used a moving company or movers before SML. I was very nervous. I didn't want my stuff being broke and/or ruined. My appointment was at 3:00pm and two very polite young gentlemen showed up promptly at 3:00pm. They introduced themselves and explained how this worked. They did a quick walk through with me and gave me recommendations on a few things. They said if I wasn't comfortable with what they recommended they would do it how ever I liked it. They were quick, efficient and tidy. They packed the truck tight so nothing would fall and break. While all of this was going on SML called to make sure the men showed up on time and to make sure everything was going smoothly. SML was very helpful in making our move a successful one. We will definitely be using them for all of our future moves.