Quality customer service in a professional manner.
Outstanding customer service! The technician took time to explain his work in lay terms that was easily understandable to a novice like myself. No question posed was not addressed in a professional manner.
Before he left, the technician made sure that I was comfortable in maintaining the work requested by again walking me through what he did and responding to any follow up questions.
All in all, we were very satisfied with the service provided and the professionalism of the technician.