Business Description:
Our unique approach to carpet cleaning provides a better experience for homeowners while deep-cleaning your carpets.
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Categories
carpet & upholstery cleaning
Zachary's Chem-Dry
11215 St Johns Industrial Pkwy N, Jacksonville, FL 32246, USA
(904) 333-7336

Service

Total Experience

Will Recommend

E. L.

Jacksonville Beach, FL

Zachary's Chem-Dry

Mixed Performance but Pleasant Interaction with Operator

The technician from Zachary's Chem-Dry was very nice and very professional, but the actual cleaning left spots. These were rental units, and he was hired to do two different units. The first unit has a multi-colored carpet and it looked fine afterward. If that were the only unit he cleaned, I'd give him a 5-star. The second unit had a beige carpet and it had some white spots all the way into the master bedroom and up to the bed. We had assumed that he would pre-treat with a spray and then use the machine and they would go away, but that didn't happen. We paid Zachary's Chem-Dry to have it done, and we didn't see any difference in that carpet after the cleaning was finished.

comments

we talked to the customer and we will be going back to the customers house to re clean the carpet . the carpets looked really good after we cleaned them. but sometimes when they dry some of the spot can might wick back. that is why we guarantee our work, if you are not happy we will come back and re clean it even if it is after a month, two month, time does not matter. just give us call.
thanks
zach

Zachary's Chem-Dry commented on 02/11/2019