I have used Zachary's Chem Dry for the past 8 years and the service is always professional. I have pets and Chem Dry has been able to get out pet stains and odors. My carpet looks like new when they leave. This past week I accidently spilled blue laundry detergent on my newly cleaned carpet. Zachary stopped by to drop off an area rug he cleaned and was able to spray the laundry detergent spill with a product that took the blue color right out and turned the residual soap to powder that I vacumed up when it dried. Fabulous service!