I will continue to use Zachary's Chem-Dry in the future because I had such a great recent experience with the company. The customer service is great and I am more than satisfied with the results of their service. I called the company for a carpet cleaning service and the employee did a great job. In the times that I have used this company, the staff has always been consistent in delivering positive results. I would recommend their carpet cleaning service to other people. Thanks for the great service!