The staff from Zachary's Chem-Dry had a big job to complete because they had to clean a lot of carpets in the residence. But I would say that I was very pleased with the results of their hard work. This being my first time using them, I would describe the staff as very knowledgeable. I appreciate that they came in on time and completed the work without leaving any mess. I would definitely recommend their excellent service to other people. I would keep using them in the future.