This was my first time using Assured Comfort Heating, Air & Plumbing. I actually used them two times in a row within a month because the furnace was acting up, and it took a couple of tries to get it back up and running right again. The first time they came out they got it running, but it stopped again within 30 days. They came out again, and they did a pretty big fix at that time that cost a lot of money, but it is running, and I'm happy. They got here within four or five hours, and the gentlemen were affable. They seemed to be knowledgeable, and they tried to save me some money by doing a smaller fix the first time, but I still had to do the more major repairs after all. I would definitely recommend Assured Comfort Heating, Air & Plumbing to someone needing a furnace repair!