I needed to have a toilet replaced that was cracked, I bought the new toilet and called Assured. Assured came out to replace the toilet and to look at a small leak in my kitchen faucet spout (the faucet was under warranty and I had those parts also). I also asked him to show me how to take off handles to replace with new ones on showers. The technician did replace the toilet. He told me that as I had the parts for the faucet he would not charge me anything as it would be an easy fix. He did show me how to take the shower handle off and did see about the kitchen faucet. The total charge to replace the toilet was $375, less a $50 coupon for a total of $325! He did charge me $129 to look at the faucet. TOTAL CHARGE WAS $454!! The technician was in my home for less than ONE HOUR. I know that there is a disposal charge for the toilet, but I do think that $454 is an outrageous price for the work that was done. I would not use this company again and would not recommend the company to anyone.