Randy Patterson and Hector Ruiz make a great team. I am impressed that they were on time, polite and professional, treated my home with respect. I appreciate that both are US citizens with great communicative skills, telling me what they planned to do next and why. I love how well, how efficiently, they work together.

Assured Comfort has my respect as well as my business. They send out repairmen within hours of a distress call. Lane came yesterday to perform the semi annual check up and to address a no heat concern. Also on time and efficient. He assessed the situation thoroughly, calling in a supervisor for support.

Now most companies would have said, “The weather’s not bad right now. This person already has a service contract. We don’t have to respond immediately. “ But they did. Within hours the office was calling to set up a time to change out the heat pump. Randy and Hector were right on time with every single thing they needed and worked straight through until they had everything done to my complete satisfaction. And no mess whatsoever left behind. You can’t get much better than this.