The serviceman from Benjamin Franklin Plumbing of Tyler, Texas was really nice and he did a good job, but whoa, I was charged about $700 for a job that took about fifty minutes to finish. He worked on two different commodes. One needed parts, and the other one just needed to be reset. I've used them in the past, and I do not remember their prices being so outrageous. I liked them, but I will probably try someone else because of their pricing.