I have used Benjamin Franklin Plumbing of Tyler, Texas for a long time. I will not use anyone else, ever! They always do what they say they are going to do and they show up when they say they will. I have never had a bad experience with any technician who has came out. The technician that arrived yesterday was extremely good and had great customer service! I cannot say enough good about Benjamin Franklin Plumbing of Tyler, Texas and without hesitation would recommend them to anyone!