Benjamin Franklin Plumbing of Tyler, Texas has great customer service. They recently came out and replaced a valve control in my bathtub drain. The lever would not work, and they have it working just fine now. I have been a customer of Benjamin Franklin Plumbing of Tyler, Texas for over a year now, I only keep using them because they do such a good job. The servicemen are always courteous and professional. I definitely intend to keep calling them for all my plumbing needs. I recommend you give them a call.