Benjamin Franklin Plumbing of Tyler, Texas did a great job for us. This was not our first time using them. We go back to them because their pricing was reasonable and their technicians are knowledgeable. When we call the office their staff is friendly and accommodating. They take the time to listen to us and they are able to schedule an appointment quickly for us. They came out recently about a leak. The technician was able to assess the problem quickly and efficiently. He took the time to explain his findings to me and answered my questions. He was prompt, polite and professional. He was courteous and respectful of our home. I would absolutely recommend Benjamin Franklin Plumbing of Tyler, Texas!