We worked with Benjamin Franklin Plumbing for the first time recently because we had a bit of an emergency situation at our home when we had a graduation party and our drains got clogged. We gave them a call and they were thankfully able to come out the same day to get the repair done. They diagnose and fix the issues in a matter of hours and everything is working great now. The young man that came out was very good at his job. This won't be the last time we use them for sure.