Business Description:
Benjamin Franklin Plumbing provides exceptional plumbing services at a fair price. Call us!
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Categories
plumbers & sewer repair
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Ben Franklin Plumbing
712 SW 6th St, Lee's Summit, MO 64081, USA
(816) 333-6789

Service

Will Recommend

Quality

paul S.

Olathe, KS

Ben Franklin Plumbing

Had some gas leaks at furnance

Was charged over $750 for less than 3 hr work. My son is a Doctor and he doesn't charge that much for routine work. This was not any big job requiring a lot of skill. Just though the price was way out of line but it was an emergency and I guess you had me bent over.

Paul Scaletty

comments

Paul,
On the evening of 1/29, we quickly responded to the home to do work on a gas line that runs between the furnace and the water heater due to the gas company shutting off the gas. Your tenants had no heat during sub zero temperatures. Our technician, who holds a master license, fixed the gas leak by disassembling and reassembling the new gas line and replaced several unions, nipples and t's in the line. He tested the line for leaks using two methods and there were none. The furnace could than be turned on providing heat to your tenant. The service call lasted 3 hours, and our employee worked efficiently and expertly to return life back to normal.
Our company uses the flat rate model for pricing. We are competitive in price with other professional plumbing companies who offer licensed plumbers, warranties, fast and efficient service and who stand behind their work.
You rated us 4 out of 5 stars for service and quality and I appreciate those marks! Quality and service is exactly what we want to provide to our customers.
Sincerely,
Madonna Forthofer
Owner

Ben Franklin Plumbing commented on 01/31/2019