We had either flying squirrels or bats that needed to be removed. We used Fur & Feathers Wildlife Control for this. They came out first to give us an estimate, and then they came back to do the work, putting out traps and caulking up holes in the interior and exterior. They also followed up with another visit. We live in a log cabin with a pitched roof. They had to climb up 22 feet on a ladder on the exterior and about 18 feet in the interior as well. In New York, it's illegal to kill the bats, and they were very mindful and stayed in compliance with the law. They were careful with the creatures. They did a very good job. Our service came with a one-year warranty, and we have had absolutely no problems since the removal. I wouldn't hesitate to recommend them.