This was our first time using Fur & Feathers Wildlife Control. I found them in the phone book when we heard a critter in the attic. Come to find out, it was a squirrel. We think there was only one, but there may have been a whole family up there. Fur & Feathers Wildlife Control came, and they got them out. They were very nice. They followed up with a second call to make sure everything was okay and intact. Also, we have a year guarantee with them. We are very pleased, and I highly recommend them.